VACANCY FOR A PARTS ADVISOR

We are looking for a Parts advisor to join our Aftersales team. As a primary point of contact for Parts customers, the role requires excellent interpersonal and communication skills.

Parts Advisor Role

• Order Preparation: Picking parts for customer orders and checking availability of stock from various enquiries.

• Sales and Customer Service: Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression.

• Stock Control: Ensuring consumables and service parts are regularly replenished, providing a swift service to workshop and other departments as well as trade/retail customers.

• Handle warranty claims processing (relating to parts issues) and complete all relevant administration promptly and accurately (including customer records and invoicing).

The Candidate

The ideal candidate will have:

• Excellent customer service skills, professional appearance and work ethic

• Ability to work well in a process-driven environment

• Be prepared to go the extra mile for the customer and the team

• Experience in a similar role would be beneficial, but not essential, as training would be offered to the right candidate.

• Full clean driving licence

• Sound Knowledge of vehicle layout, parts catalogues and computer stock lists

• Ability to create great customer experiences

If you would like to join a successful local motor dealership please forward your C.V. to David Land General Manager at sales@kingswood-honda.com